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Fulfillment Insights

Did Your Fulfillment Company Drop the Ball This Holiday Season?

The 2014 holiday season was record breaking for ecommerce retailers, with the number of ecommerce orders between December 2nd and December 14th increasing 16.5% compared to the prior year. Black Friday 2014 online sales grew 20.6% over Black Friday 2013, and Cyber Monday online sales grew by 8.5% over Cyber Monday 2013.* The steady increase in ecommerce sales can possibly be attributed to the notable growth of mobile shopping, and the diminishing need to wake up at 4am to fight your way thru Walmart, rather simply clicking ‘add to cart’ from the comfort of your bed.

Ecommerce and Customer Service - How Adopting a Customer-Centric Strategy Can Grow Sales

Why do we shop where we do? Is it all about lowest price, what pops up first in a search result or finding the closest brick and mortar store? It is probably not too surprising that the answer is ‘no’. Customer experience plays a huge role in the buying process. If we have a great experience with a company, we will return and will be happy to recommend the business to friends and family. While most companies acknowledge customer service is important, many do not back that up with action. Do you take a customer-centric approach to your business?

Social Media and Ecommerce –How To Increase Sales and Improve ROI

Social Media, SEM, SEO and Content Marketing are terms that get floated around often, but how important are they to your business. Everyone wants more business, but how do you achieve that goal? You already have your online store, whether that is on Amazon, eBay or your own website…. so now what? How can you increase traffic to your ecommerce site in order to increase your bottom line? One solution is to get social. Grow your online presence with a social media strategy.

Trends in US Retail Ecommerce and How to Be Competitive

With retail eCommerce sales reaching a greater-than-ever share of the retail sales total, it is crucial for companies to build their online presence in order to be competitive in the digital marketplace. You are not just competing with online e-tail giants such as Amazon, but every brick and mortar store has a digital storefront as well. So how can you compete?

How to Sell to the US Market When You Are An International Merchant

U.S. e-commerce sales are estimated to grow to 434.2 billion in 2017*, so how can international companies get in the game and break into lucrative U.S. market? The answer is to be competitive and provide the same fast and reliable service that local U.S. companies offer. But how do you get started?

How To Select A Fulfillment Center

If you find yourself spending valuable time on the logistics and daily operations of your business rather than focusing on sales and development, now may be the time to outsource your fulfillment. Outsourcing fulfillment allows you to concentrate on your core business while streamlining your order and distribution process.  It is essential to find a reliable fulfillment center who can work with you to contribute to your company’s overall health and success.

Streamlining Your E-Commerce Fulfillment Process

With e-commerce increasingly gaining speed, more and more businesses have started looking for an e-commerce fulfillment partner which can assist and even improve their order fulfillment process. This leads way into the numerous ways an e-commerce fulfillment company can be invaluable to your business.

Is Your Warehouse Automated?

It may seem like something out of a terminator movie, but it may seem that machines are slowly replacing the human workforce . It is obvious that market giants already use automated systems to manage their warehouses and inventory due to the high volume of orders they receive, but did you know that even mid-size companies have also started using automated warehouses. There are tremendous benefits to using a state of the art, automated warehouse system.

Why Use Kitting Services?

Kitting is the process of assembling multiple components into one ready to ship kit. Depending on your product or service, kitting can be complex or relatively uncomplicated. Whether your project is large or small, a kitting service can be tremendously helpful to your business. Some benefits of outsourcing kitting are:

Quality, Accuracy and Consistency

Allowing kitting experts to utilize their management system leads to higher accuracy and allows the supplier to take comfort knowing that their product is being safely managed and expertly assembled.

What is Order Fulfillment and Why Is Finding the Right Company Important to my Business?

Order fulfillment is everything that occurs between the point of sale and when the product is received by the customer. It is the process that starts as soon as an order is placed, and includes all the steps necessary to get your product into your customer’s hands. Having an efficient order fulfillment process is detrimental to your company, as poor fulfillment practices can lead to returns and damages which could be costly. The right fulfillment team can be a great asset to the growth and health of your company.

Your Fulfillment Process Affects Your Reputation.

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