U.S. e-commerce sales are estimated to grow to 434.2 billion in 2017*, so how can international companies get in the game and break into lucrative U.S. market? The answer is to be competitive and provide the same fast and reliable service that local U.S. companies offer. But how do you get started?
Customers are no longer only looking for quality products, but now ‘instant gratification’ has become an expectation. Fast delivery is required. When someone knows they can receive a product in 1-2 days, they are more likely to order. Local U.S. companies are able to provide speedy delivery due to closer proximity to customers, no Customs hassles or potential international shipping snafu’s. If you want to be competitive, you should find a fulfillment center in the U.S. to handle your inventory. In addition, it is best to find a fulfillment company close to major shipping hubs. That way it reduces the time and cost it takes to send/replenish inventory.
The internet is buzzing with customer reviews, and it is essential to build a positive reputation in the U.S. as a dependable company who provides a quality product. Outsourcing your fulfilment to a U.S. company allows you to compete both with pricing and speed, and contributes to building a strong U.S. presence and reputation. The ability to offer quick and easy returns and exchanges is an important service that your U.S. customers will appreciate.
When you are not located close to your inventory, customer service is one of the top priorities. Automated warehouse management systems can allow you 24/7 access to your inventory, but finding a company that provides you the personalized attention you deserve is priceless. It is crucial to have a fulfillment company that provides you high quality customer service, and is eager to answer your questions. Look for a company that can offer you valuable advice in selling to the U.S. market.
In a nutshell, choosing a fulfillment center in the U.S. can be a huge help in positioning your international company as a local U.S. merchant. You will have the ability to reduce costs, provide speedy delivery and high quality customer service. Contact Fusion Fulfillment today to discuss how we can help you with selling into the U.S. Market. Providing flawless service and specializing in serving international firms selling into the U.S.
For more information please contact us or call 732-903-6652.